FAQ

• Consultation: Before the massage begins, I will conduct a brief consultation to discuss your health history, any specific concerns or goals you have for the session, and your preferences. This information helps tailor the massage to your needs. 

• Privacy and Comfort: Your privacy and comfort are a top priority. You'll be given a private space to undress to your comfort level. You'll be properly draped with a sheet or towel throughout the session, with only the area being worked on exposed and your private areas (such as breasts and genitalia) will always remain covered.

• Undressing: Undressing is a personal choice and not required. You should undress to your level of comfort, and it's important to know that you should only undress to the point where you feel relaxed.

• Communication: Throughout the session, feel free to communicate openly with me. You can speak up at any time if you have questions, concerns, or if you want adjustments in pressure or technique.

• Draping: Draping techniques will be used to ensure your modesty and comfort. Only the area being worked on will be uncovered, and your private areas (such as breasts and genitalia) will always remain covered.

• Relaxation: The primary goal of the massage is relaxation and stress relief. Focus on relaxing and breathing deeply to maximize the benefits of the session.

• Post-Massage: After the massage, I will leave the room to allow you to dress in privacy. I will offer water and suggest you take a few moments to reorient yourself before getting up.

• Follow-Up: I may provide post-massage recommendations, such as staying hydrated and scheduling any follow-up appointments if desired.

Remember that as your massage therapist, I am here to ensure your comfort and well-being throughout the session. Feel free to ask questions, provide feedback, and communicate your preferences to make the experience as enjoyable and beneficial as possible.

Feel free to undress to your comfort level; whether you're comfortable being fully undressed or prefer to keep some clothing on, that's absolutely fine. Your comfort is my top priority, and I'm here to make sure you feel at ease and have a positive experience 

I provide a range of specialized massage services to cater to your individual needs, ensuring you receive the utmost care and attention. These services include:

• Swedish Massage

• Deep Tissue Massage

• Lauterstein Deep Massage

• Pregnancy Massage (recommended after the 1st Trimester or with approval from a Doctor or Midwife)

• Sports Massage

• Orthopedic Massage

• Hydrotherapy (incorporating cryotherapy and thermotherapy)

• Chair Massage

My goal is to offer you a tailored and comprehensive massage experience, promoting your overall well-being and relaxation. I am so excited to be able to enhance your journey to rejuvenation.

Hydrotherapy in Massage: Hydrotherapy, also referred to as 'water therapy' or 'aquatic therapy,' is a valuable adjunct to massage therapy. It involves the deliberate use of water in different temperatures to enhance the therapeutic effects of massage treatments. In my practice, I integrate two primary hydrotherapy techniques: Cryotherapy (ice therapy) and Thermotherapy (heat therapy), often in combination, referred to as Contrast therapy.

Benefits of Cryotherapy: Cryotherapy involves the application of cold temperatures and is particularly effective for pain management and reducing edema, which is swelling or inflammation. By constricting blood vessels and numbing nerve endings, it provides relief and minimizes discomfort.

Benefits of Thermotherapy: Thermotherapy, on the other hand, utilizes the application of heat. It offers a range of advantages, including increased blood flow, reduced pain perception, enhanced collagen extensibility (making tissues more pliable), decreased joint stiffness, and improved range of motion. These effects combine to promote relaxation and facilitate a more effective massage experience.

By integrating hydrotherapy techniques into your massage session, I aim to provide you with a holistic approach to wellness. These methods, when used strategically, enhance the therapeutic benefits of the massage and contribute to your overall well-being. Should you have any questions or preferences regarding hydrotherapy, please feel free to discuss them with me during your session.

An emotional release refers to the process of releasing pent-up or suppressed emotions, often in a therapeutic or cathartic context. This release can take various forms, including crying, shouting, or even laughing uncontrollably. The purpose of an emotional release is to let go of emotions that may have been suppressed or stored within a person, often due to past trauma, stress, or emotional blockages.
If I notice you are currently experiencing a release I will pause the massage and ask you if you would like me to continue or if you would like to take a break. Please note that is a normal experience and I will not pass judgement. 

I will always respect your boundaries and work within your comfort zone. So if at anytime, for any reason, you are uncomfortable, please let me know. I will stop the massage immediately.

New Client Appointments: For new clients, I kindly request that you arrive 10 minutes prior to your scheduled appointment time. This additional time allows for the completion of essential paperwork and an opportunity to discuss your expectations and preferences for your visit. Your punctuality during this initial consultation process helps me ensure a seamless and tailored experience.

Follow-Up Appointments: For follow-up appointments, you may arrive at your designated scheduled time. I appreciate your commitment to your ongoing wellness and look forward to serving you promptly.

I understand that life can sometimes throw unexpected surprises. If you find yourself running late for your appointment, please contact me as quickly as possible at (512) 825-4430. I really appreciate your courtesy in keeping me informed.

However, please be aware that my policy allows a 15-minute grace period. If you arrive more than 15 minutes late for your appointment or need to cancel or reschedule without providing a 24-hour notice, an appointment fee of $50 may be charged. If you are running late for your appointment, please be aware that your appointment will conclude on time as originally scheduled. However, I may be able to extend the appointment if my schedule allows, but additional charges will apply. This policy ensures that I can accommodate all of my valued clients effectively. Thank you for your understanding and for your cooperation.

I believe in making my massages accessible to all bodies, but my massage table has a weight limit of 600lbs. If you exceed this limit, I would be happy to discuss alternative treatment options that can better accommodate your needs and ensure your comfort and well-being.

If you should have any additional questions or need any further clarification, please feel free to reach out to me via phone [512-825-4430]or email [radiantrelaxationmassage@gmail.com].

Thank you for choosing Radiant Relaxation Massage for your wellness needs. We strive to provide exceptional service to our clients. Please review our return policy below:

1. Services Rendered: 

• All services rendered at Radiant Relaxation Massage are non-refundable. Once a service has been provided, payment is due and considered final.

2. Gift Cards/Certificates:

• Unused gift cards or certificates may be eligible for refund to the original credit or debit card used for purchase. To request a refund for an unused gift card or certificate, please contact us at 512-825-4430.

• Refunds will be issued to the original debt or credit card used for the gift card or certificate purchase.

• Refund processing time may vary and is subject to the policies of the payment provider.

3. No-Show, Late Cancellation, and Late Arrival Policy

• A non-refundable fee of $50 will be charged for any no-show appointments, cancellations made with in 24 hours of the scheduled appointment, or if the client is more than 15 minutes late for the appointment. 

• The $50 fee will be charged to the card on file.

4. Expired Gift Cards/Certificates:

• Gift cards or certificates issued by Radiant Relaxation Massage do not have an expiration date.

5. Inappropriate Behavior Policy:

• Here at Radiant Relaxation Massage, we have a zero tolerance policy and absolutely no solicitation is allowed. Any insinuations or suggestive activates will result in immediate termination of the massage. 

• The client will be charged the full price of the visit and as such, all charges are final.

• The client will also be removed from any future appointments, will be placed on a lifetime ban, and any indiscretions will be reported to local or state authorities. 

6. Policy Changes

• Radiant Relaxation Massage reserves the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting.

If you should have any questions or concerns regarding our return policy, please feel free to contact us at 512-825-4430

Thank you for choosing Radiant Relaxation Massage for your wellness journey!